Exabytes Launched The Very First Full Fledged Cloud Hosting Service In Malaysia

Exabytes on December 13 launched the very first comprehensive cloud hosting service in Malaysia named “Hitting The Cloud” at Bangsar City Golf, Malaysia’s premier indoor golf entertainment venue. 12 Exabees together with 82 specially invited customers played the state-of-the-art golf simulator with the common aim of hitting their cloud targets which signified the readiness of customers to adopt cloud technology which was unarguably the future of websites, e-Commerce and web hosting.

The “Hitting the Cloud” Launch started at 10.30am for guest registrations. However, some of our VIP guests had arrived at City Golf at 10am. At 11am sharp, CEO Chan Kee Siak officially kick-started the launch giving his keynote speech“What Is a True Public Cloud?” In fact, cloud hosting also known as hosting in the cloud is the web hosting services delivered as a service rather than a product over the Internet which allows users to fully focus on their websites, eCommerce, products, profits, etc instead of hardware and its huge cost in upgrading. It is also a technology that will soon replace the old idea of renting a server or shared hosting and is often described as “unlimited computing power – bandwidth, RAM, CPU power, storage, etc on demand” whenever needed by users.

Furthermore, Exabytes was delighted and proud to have Mr. Rafe Asznal, the representative from MDEC to make the second keynote address on MSC Cloud Initiatives. MDEC is a corporation which leads and provides leadership for the development and implementation of key industry initiatives and programs in support of MSC Malaysia’s corporate goals.

Upon completion of Mr. Rafe’s keynote address, CEO Chan came to stage to present a souvenir in appreciation of his valuable support. There, the event took a 30-minute break; many participants were seen networking and mingling freely among themselves and Exabees. Some took the chance to visit the Cloud Demo counters set up by Exabees to know more about Exabytes Cloud Hosting.

Besides, the 30-minute break was also the time for “Hitting The Cloud Contest” in which participants were required to hit the golf ball to the longest range using the state-of-the-art golf simulator to become the winners. Top 3 participants who managed to do so would receive vouchers sponsored by City Golf and Logitech Wireless mouse sponsored by Exabytes.

Before our participants got to experience the golf simulator, we were all delighted to have the host of the venue cum General Manager of City Golf, Mr. Daniel Franklin Gomez to demonstrate his exceptional golfing skills. Subsequently, the audience shifted their attention to “Exabytes Cloud in Action”.

A Live Demo which was specially designed to give our users a picture on how Exabytes Cloud Hosting works, its flexibility and how can users scale their resource limit or computing power using Exabytes Cloud Control Panel. Many participants were left impressed on how easy it was to manage their own cloud hosting accounts through
Exabytes control panel.

The Live Demo was followed by Q&A session for participants to clear any lingering doubts they had on their mind. When the clock struck 1.15pm, the much anticipated Hitting The Cloud Contest Prizes Giveaway and Lucky Draw were underway.

A total of 20 gifts were given away, among them the grand prize of lucky draw Samsung Galaxy Tab 7.0 Plus sponsored by Exabytes, limited edition gifts from OpenSRS which were couriered all the way from the US, limited edition gifts from Kaspersky and Google, limited edition keychains and pen drives from Exabytes, CityGolf vouchers sponsored by CityGolf Bangsar, 5 Starbucks Coffee vouchers and 5 Logitech Wireless Computer Mice sponsored by Exabytes.

Next, it was time to fill up our empty stomach. Lunch was served in buffet style and drinks such as soft drink and fruit juice were served bottomless. Our participants started to roam around to make friends or improve their golfing skills at the golf simulator. Event evaluation forms were also given to our participants for their valuable feedback. And Limited Edition Exabytes Cloud T-Shirts were given away for free to further appreciate their comments and suggestions.

Finally, Exabytes Cloud Hosting Launch “Hitting The Cloud” concluded at around 3pm. We at Exabytes wish to thank all committee members for their hard work, Mr. Rafe Asznal for his sharing and our beloved guest customers for their precious time and active participation. We are happy that the event has served its purpose and given our participants a wonderful time and a better idea on cloud technology or cloud hosting. For you our blog readers who wish to know more about Exabytes Cloud, kindly visit: http://www.exabytes.com.my/cloud/flexi-cloud-nodes/

Announcement

To our great surprise, we found out, according to our ISO consultant, that the majority of ISO compliant working procedures and standardization were already in place at Exabytes. However, we had not had the proper documentation to indicate our work flow, which was also of paramount importance to give Exabytes new employees a standard guide during training. In other words, our staff training was done orally with hands-on experience and practical guidance, still lacking a comprehensive written manual of working procedures that allows new staff to refer and read to understand more both during and after training.

From there, efforts to document all our standard working procedures kick-started.

Department managers drew out the process of each working procedure using flowcharts, described them in professional terms and filled out numerous forms after having regular meet-ups with team members and cross department meetings with managers.

The required forms and documentations included:

• Approve Supplier List
• Supplier Performance Evaluation Form
• Corrective Action Request Form
• NCP Database
• Observation List
• Audit Check List
• Audit Plan
• Customer Satisfaction Survey
• Payment Received and Credit Handling
• Domain Name Guideline
• Refund Processing
• Fraud Handling
• Management Review Meeting Minute Template
• etc

At the end of July, 2011, as all documentation of various departments were completed in time, we invited our ISO consultant to come once again to perform an internal audit in order to make sure everything was properly and correctly documented. Subsequently, some changes on documents were made and in early August, we were 100% already ready for the big day – the upcoming official audit by ISO.

August was the much anticipated month by Exabees! BM Trada, the ISO body in Malaysia came to perform the official audit. Numerous interviews with various department managers were conducted by the persons from BM Trada, to investigate whether all facets of Exabytes and its working procedures were in compliance with the requirements of ISO.

The month of November was the month of celebration, as Exabytes was finally awarded ISO 9001:2008 Web Hosting Provisioning!! Once again, thank you to our ISO consultant and kudos to all Exabees for all the sweat and hard work everyone has put in for the past 10 years in making this a reality!

To you our blog readers who intend to get your own companies ISO certified as well, don’t hesitate. The process might be a little time consuming and bitter sweet, but eventually, it was definitely worth the effort!

Announcement

Good Day to our fellow blog readers!

As Exabytes was awarded the prestigious ISO (The International Organization for Standardization) Certification in November, in this blog post we will be sharing the experience, hard work and steps we have gone through in the process of obtaining ISO 9001:2008 Web Hosting Provisioning with our fellow blog followers who are thinking about getting ISO certified too for their companies or simply want to know more about the application process of ISO.

At Exabytes, it all started in early March, 2011 when the idea of getting certified was brought up and discussed several times. After some investigations into the idea, we decided to take the initiative to start getting ourselves prepared although then we didn’t have too much knowledge with regard to the requirements of ISO. Exabees began by seeking every way to standardize, streamline and improve our various working procedures in client’s feedback handling, management, supplier selection, supplier performance, internal audit, control of records, corrective and preventive action, etc. It took us 1-2 months to undergo serious self-evaluation and self-improvement on our system, before we were satisfied with the changes and improvements we had implemented. However, even after that, we were still unsure and wondering whether we had done enough and were well prepared for ISO.

Seeking to be more certain, by introduction we were approached by an ISO consultant who offered to help and gave us the necessary advice on working towards the application of ISO. The helpful consultant set out to investigate every facet of Exabytes as well as every detailed working steps involved especially in Customer Service, Technical, Human Resource and Business Development department. The investigation was completed in around one month, before we came to the moment of truth as to whether Exabytes needed major improvements and adjustments before we were able to be considered as ISO compliant.

To be Continued…..

Announcement

With 10 years of persistent hard work, technical know-how and experience in web hosting, this month we at Exabytes are truly honored and elated to be awarded the prestigious ISO (The International Organization for Standardization) Certification which recognizes Exabytes’ internationally accepted professionalism, product reliability, strict working standard and management practice among others!

The International Organization for Standardization (ISO) is an international standard-setting body composed of representatives from various national standards organizations founded in 1947 and has headquarters in Geneva, Switzerland.

To meet the strict requirements of the certification, for the past one year Exabees especially managers of various departments have contributed a great deal of time and effort to the application process before we successfully obtained ISO 9001:2008 Web Hosting Provisioning.

Kudos to all Exabees for all the sweat and hard work everyone has put in for the past 10 years in making this a reality!

By the way, are you also thinking of getting your own company certified? Or do you simply want to know more about ISO certification? Next week, we shall be sharing with you our experience and the process of obtaining ISO 9001:2008 Certification.

Stay tuned for more exciting details!!

Announcement

This post covers the unique core aspects of e-commerce sites that make online shopping possible. Customers appreciate the convenience of ordering online, but if a site is cumbersome, is veiled about its pricing and polices, or does not seem to provide personal benefit, they leave.

E-commerce holds the promise of making customers’ lives easier and more enjoyable. They can find things that they otherwise would never come across, and they can order anywhere, anytime, with only a few button clicks. People enjoy the pleasure of the discovery, the simplicity of the process, and the convenience of the delivery. But on many e-commerce sites, customers do not always understand what’s being offered and whether it will be of any personal benefit. Read more…

Announcement Easy.my

For those who’ve registered a FREE or PAID e-commerce hosting account with Easy.my, you are now eligible for these wonderful benefits. As promised, Easy.my will update and improve from time to time and every updates are made free for everyone. Well, without holding you any longer… Let me announce you these 10 newfangled Easy.my features:

1. Google Analytics Integration – With the new Google Analytics integration, you are able to measure and track your visitor’s statistic and behavior. You may also set goals in Google Analytics to make sure you achieve your desired goals.

Read more…

Announcement Easy.my

“E-Commerce, online store, online selling, borderless business” are the terms we get to hear every day in the age of IT which has changed the way we humans do business profoundly. More and more individuals are eyeing this golden opportunity to start their online businesses while entrepreneurs are ever eager to grow and expand their businesses online.

However, numerous have failed, caught half way when setting up their online stores or simply give-up due to lack of know how especially in promoting their online stores effectively and efficiently.

Good news to you who are joining Exabytes E-Commerce Day KL 2011, as you will be learning NOT ONLY the fundamentals of setting up an online store with great ease in 30 minutes but also the practical and effective Online Marketing to GROW YOUR BUSINESS tremendously ONLINE!

Event Information

Date:	9th September 2011 (Friday)
Time:	9.00AM to 5.00pm (GMT +0800, Malaysia Time)
Venue:	Sunway Pyramid Hotel, KL
Address:	Persiaran Lagoon, Bandar Sunway, 46150 Petaling Jaya, Selangor Darul Ehsan, Malaysia.

Read more…

Announcement, Exabytes Event Exabytes E-Commerce Day

First of all, if you ever thought of selling something online or in Facebook then this is your perfect time. With this powerful tool, you can make your dream come true!

What is that powerful tool?
It’s called Easy.my! A brand new product by Exabytes - Malaysia’s leading web hosting provider.

Why is Easy.my so powerful?
Because Easy.my is using a SaaS (Software as a Service) platform. In another word, Software as a service is a software delivery model in which software and its associated data are hosted centrally,typically in the Internet cloud and are typically accessed by users using a thin client, normally using a web browser over the Internet. Which also means, No Software Download Required!

How do I start selling online with Easy.my?
Easy.my allows anyone to create their own online shop WITHOUT any coding required! Which also means, no HTML, no PHP, no CSS, nothing! All you need to do is:

- Upload your product price, put in description and price.
- Customize your store front with WYSIWYG (What you see is what you get) features.

Sounds great! How much is Easy.my?
Easy.my is completely free for sign up! But however you can only upload up to 20 products. But when your business expand, perhaps you can consider taking up their paid packages. More info HERE But even with a free account, you can still enjoy the features as below:

- Shopping Cart
- Contact Form
- Customizing Own Store Front Template
- Using Pre-made Templates from the Templates Gallery
- Auto generated Invoice and Official Receipt for your customers
- Auto email notification upon orders or payments from your buyers.
- Tracking Orders history and updating shipping status for your customers.
- Integrate your products into Facebook fan page and sell directly in your fan page!
- and much much more!

The Contest

Currently Easy.my is running a “Spot and Win” contest and the prize we are giving away is mouth-watering. Easy.my is giving away not only one, not even 2, but 18 FREE Silver Plans worth RM799 each! An exact total worth of RM14,382 prize to be given away! So are you ready to enroll yourself into this jaw-dropping Easy.my Spot and Win contest? To engage yourself into the contest, here’s what you need to do:

1) Spot for our Easy.my billboard banner located in Penang island.

2) Take an actual* picture of our Easy.my billboard banner.

3) Submit the picture to our Easy.my Facebook fan page.

4) If you are the first 18 to submit our Easy.my billboard banner picture, you walk away with a FREE Silver Plan!

Tips:

Weekend is approaching... Tour around Penang island and try spotting this billboard to earn yourself a FREE Easy.my Silver Plan!

* Pictures submitted must be unique and not a duplication / edited duplication from other entries.

Announcement, Exabytes Contest Bulletins Easy.my, Easy.my Contest

In conjunction with the recent partnership of Exabytes with Kaspersky Lab to introduce KHES (Kaspersky Hosted Email Security), an official press conference which attended by more than 15 members of the press was held at Mid Valley SME Expo on 30th June at 2.00 pm.

Couldn’t stress enough on the importance of internet security to any company/individual to avoid being the easy target of hackers and phishers who steal personal/financial information online, CEO Chan once again presented at the event the promotional add-on rate of RM120 for the first year for every 10 mailboxes with renewal of RM300 per year for 10 mailboxes. For new clients, the introductory price is RM300 compared to the regular price of RM600 per year for 10 mailboxes. “We want to encourage our clients to protect themselves against these hackers and phishers who cause users huge amount of money each year. And that’s the reason we are offering discounted introductory price”, said Chan.

Also present at the press conference was Mr. Jimmy Fong, Channel Sales Director, SEA, Kaspersky Lab. Jimmy quoted some highly convincing data by Kaspersky showing that from the close of 2009, the number of malicious programs designed to steal any type of users’ personal data has increased by more than 100%. Moreover, based on a recent survey conducted by IDC Security, about 58% of Asian manufacturers do not know how many security events have occurred in their organizations in the past 12 months. “These cyber criminals have great experience in penetrating corporate networks, stealing personal and financial information from users. For clients who do not have IT support personnel, they are especially vulnerable to these attacks, and KHES can do just the right job by giving Exabytes’ clients a piece of mind.” Fong stressed.

Amid flashes of cameras, Chan and Fong ‘sealed the deal’ with the signature handshake, symbolizing the beginning era of stronger cyber protection for Exabytes clients. 

Announcement, Exabytes Event

The mushrooming of online stores in Malaysia has triggered a new wave of eCommerce, and many just can’t wait to seize the opportunity to sell something and earn big bucks online.

However, hiring a web designer to build an online store for you might not be so cost effective. It’s also time consuming to seek the help of your web designer every time you wish to update your products and run a promotion. So what if you can build your online store in just 3 simple steps (including setting up shopping cart and payment gateway) and update your product information anytime you want all by yourself?

Eager to help our valued clients to tap on the benefits and potential of selling via Online Shops, Exabytes here presents to you EASY.MY, an eCommerce hosting platform which allows you to Super Easily DIY your Own Online Shops, update it anytime you want and sell right away. Just like what the name suggests, starting an online shop using Easy.my is as EASY as frying an egg!

And to make things even better, you can NOW Sell On Facebook!!! Yes, connect your online store with your Facebook fan page in just a few clicks and you are set to go.

As all seats have been taken up for the majority of our training sessions by our valued customers in a very short period of time, the only available training sessions are as below. We also wish to inform our customers that no technical knowledge is required to attend this training.

KL Session

Date: 29-Jun-2011

Session 1: 9.30am to 12.30pm

Session 2: 1.30pm to 4.30pm

Venue: Level 12, Wisma MCA, Kuala Lumpur

PENANG Session

Date: 08-Jul-2011

Session 1: 9.30am to 12.30pm

Session 2: 2.00pm to 5.00pm

Venue: Exabytes Penang Office

For customers who have successfully reserved their seats, please be reminded to arrive earlier to ensure you do not miss out on any important parts of training as we are going to start our sessions on time as listed above.

For customers who do not manage to reserve their seats, we have short-listed your names and will contact you the first thing if there are additional sessions available in the near future.

For customers who just got to know about this training and wish to reserve their seats for future training opportunity, kindly make reservations by sending in your Name, Email Address, Phone Number and your intended location for future training (KL or Penang only) to sales@exabytes.com.my.

Announcement Easy.my Training