The Launch of the Very First Multi-Location Cloud in Malaysia by Exabytes

On last Tuesday, Exabytes launched the very first Multi-Location Cloud Hosting in Malaysia that provides the choice for customers to choose the location of their cloud servers in Kuala Lumpur, Cyberjaya,Singapore or theUnited States. Everything from ordering, billing, provisioning of the cloud services are fully automated via online and customers can buy a cloud virtual server and have it up and running within 10 minutes. At the same time, the MOU signing ceremony between Exabytes and MDeC also took place before an audience that included over ten pressmen from different publications.

The time was10.30am; more than a hundred guests had made their appearance at Cyberview Resort and Spa, Cyberjaya to get first-hand information on the first Multi-Location Cloud inMalaysiaas well as Exabytes MSC Cloud Program.

The event officially kick-started at 11.00am sharp. Addressing the audience first was founder and CEO of Exabytes, Mr. Chan Kee Siak, who later presented to the attendees the Live Demo of Exabytes Cloud. According to Chan, the partnership between Exabytes and MDeC plays a crucial role in supporting MSC Malaysia Cloud Initiatives – SAAS Acceleration program and it is part of Exabytes’ corporate objective to develop the Malaysian ICT sector in line with the maturing local market of more savvy providers and consumers.

Taking over the stage was Mr Dinesh, Director of Infotech Industry Cluster at MDeC. In his keynote speech, Mr Dinesh stressed that cloud is a critical enabler forMalaysia’s ICT sector and for the economy as a whole. The MSC Malaysia Cloud Initiative is in line with the targets of MSC Malaysia, which is lowering the barrier of entry for ICT companies and SMEs alike. “The initiative and partnership will pave way for cloud solutions to become more available and accessible to MSC Malaysia SMEs, and will undoubtedly make them more competitive globally”, he added.

Subsequently, it’s MOU Signing Ceremony between Exabytes and MDeC. A strong impetus to growth, the partnership is set to help greatly in achieving the following objectives:

• 60 Online Solution Providers on the Cloud by end 2012
• 6000 New *Digital Enterprise by end 2015 (*Malaysian SMEs utilizing ICT solutions and conducting business online)
• 1500 new jobs for engineered positions by end 2015
• 1% share of (Cloud Computing) global market to be contributed by MSC Malaysia companies by 2015

This is followed by the photo session for Exabytes and MDeC before the presentations by two ISVs (independent software vendors).

The first vendor to share his experience with cloud technology is Mr. Billy Loo from Imaginixe.com. Before the adoption of cloud, the company’s self-hosted HR application could only be sold to large enterprises. However, since the conversion to SaaS Platform using cloud, Billy is able to market his application to SMEs and increase his revenue significantly.

Next, Mr. Yong, the IT Director from SEGi University stepped forward to tell us the expenses incurred as well as the problems encountered by the University’s IT department in the past before they adopted cloud in November last year, when Exabytes first launched its cloud hosting services. According to him, the university is glad that they have made the right choice to shift its in-house IT burden to Exabytes and reduce its IT expenses by hosting on dedicated server or server co-location.

Under Exabytes MSC Cloud Program, Exabytes will offer RM3,000 of Cloud Hosting Credits to all MSC Status companies. These companies may use the RM3,000 credit to buy any Cloud Hosting Package suitable for them. The credit is valid for 6 months, subsidized by Exabytes.

For MSC Status Companies who has developed Software and which can be converted to Cloud Based Software As A Service (SAAS) model,  MSC Malaysia will subsidize an additional RM15,000 of Cloud Hosting Credit amounting to a total of RM18,000 of Cloud Hosting from Exabytes and MDEC. On top of the RM18,000, Exabytes will also help the MSC Status companies promote their services to its 60,000+ SME Customers during road shows and exhibitions. That adds an additional RM13,000 of marketing value to the MSC Status companies.

According to CEO Chan, cloud hosting / computing is not limited to just large, ICT-strong organizations. Rather, it can rightly benefit SMEs even more as it (cloud computing model) advocates a very cost-effective way to utilize IT and technology to support business activities.

Q&A session was later conducted before the much awaited lucky draw session. The lucky winner would bring home a 21” Dell LCD Monitor sponsored by DELL. CEO Chan was invited to the stage to present the prize to the luckiest person  of the day. Finally, the event ended at around 2.00pm, amid lunch and networking among Exabees, members of the press and our valuable guests.

Announcement, Exabytes Event

As a service oriented company, Exabytes has always placed great emphasis on customer service, including our speedy response to customers’ hosting enquiries. The signature of Exabytes customer service is its 24×7 Technical Support via helpdesk system that allows clients to send in technical related enquiries / complaints whenever a technical issue arises.

Since the synchronization of Exabytes Support with its Facebook fans page few days ago, our valued customers can now conveniently reach our 24×7 Technical Support and other department is on Facebook, making the entire process speedier.

To submit a ticket to Exabytes, visit https://support.exabytes.com.my or simply click on the “Submit Ticket” icon below the banner of Exabytes fans page to access via Facebook. From there, you will be directed to a new page which requires you to choose the department you wish to direct your ticket to.

For example, choose “Customer Service” if you need our assistance to create email accounts or reset your password for your hosting login. In case assistance is needed on domain registrations / renewals / transfer or DNS pointing, choose “Domains” before proceed. On a side note, please be reminded that our 24×7 Support is only available for technical related issues.

Upon clicking “Next”, you will proceed to the next page on which certain information such as your email address and subject is required. Kindly note that when you start to type in the “Message Body” field, our system will automatically detect the keywords and show you all the possible solutions to your problems available in Exabytes Hosting Knowledge Base (KB). Click on the links provided below and chances are high that you would find the solutions to your problems IMMEDIATELY! However, you are always welcome to contact our 24*7 helpdesk support in case the solution is not found in our KB.

** Exabytes’ KB is a very useful and resourceful database that consists of all the useful information and guidance we’ve compiled over the years when finding solutions for our 60,000 valuable clients worldwide.

So for our valued customers, when you have any doubt with our hosting services in future, try to get help from our support which is now synchronized with Exabytes Facebook fans page for your greater convenience!

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Attention fellow netizens!

Do you know that when faced with a hosting doubt, you can get the solution IMMEDIATELY without going through support request? That’s Right! Solutions to your hosting problems might just be right there in Knowledge Base (KB) of Exabytes, which is now conveniently available on Facebook!

When you encounter a hosting difficulty, simply click on the “Knowledgebase” icon below the banner of Exabytes fans page and pop in the keywords into the search field before pressing the ‘search’ button. Exabytes’ KB is a very resourceful database that consists of all the useful information and guidance we’ve compiled over the years when finding solutions for our 60,000 valuable clients worldwide.

If you think this KB is just like any other FAQ with endless text, take a minute of your precious time to explore a little bit, and you’ll find the newly setup Exabytes hosting KB on Facebook with some very useful and related screenshots that make your learning process much easier, even for beginners.

To learn more, go to our support portal at https://support.exabytes.com.my and click on “Knowledge Base” to view the video directly. Alternatively, come on to our Facebook fans page and conveniently view it on Facebook! And the greater news is, Exabytes hosting KB is not only open to our customers, but anyone who has access to the Internet.

Anyhow, you are always welcome to contact our 24*7 helpdesk support shall you unable to find a solution from our KB.

So don’t wait! Try out Exabytes KB whenever you’re faced with any hosting doubts!

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Great News! Exabytes Video Hosting Tutorials are now synchronized with its FB fans page! Since it is made available on Facebook, anyone can now LEARN in a light hearted, enjoyable and easy to understand way by viewing various tutorials on countless topics ranging from Apple Mail and Gmail to WordPress and Joomla.

Take a minute to check out the many tutorials inside by simply clicking on the “Video Tutorial” icon just below the banner of Exabytes fan page, and you will be pleasantly surprised by the resourcefulness on the topics covering Apple Mails (10 demos with voice), Drupal Series (14 demos with voice), iPad email series (8 demos with voice), Joomla management (over 80 demos with voice), PhotoShop (over 60 demos with voice), Smart Mails, WordPress and even Youtube and many more. 

With so many CMS tutorials under one roof, it’s easier for everyone to view and compare the appearance of various control panels under different CMS as well as learn how to:

• install some very useful and popular applications such as WordPress, Joomla, OS commerce, etc within a few mouse clicks
• set up mailboxes using Outlook, Thunderbird, Macbook, etc
• manage customers from your end when you sign up as a reseller of Exabytes
• maintain your websites without having to go through any paid training classes

The stunning advantages of picking up skills from a tutorial are numerous. First, your learning is not constrained by location and time – you choose to learn anytime and anywhere. Second, the pause function of video tutorials enables hands-on learning as viewers can practice along with what is explained in the video. Third, viewers can learn on their own pace without being rushed amid their busy schedule.

 So don’t wait! Experience Exabytes’ video tutorials NOW and say Goodbye to boring classes!

To learn, visit https://support.exabytes.com.my and click on “Hosting Tutorials” to view the videos directly. Alternatively, simply head on to our Facebook fans page now and start learning!

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Breaking News!!

Exabytes will be taking part in Southeast Asia’s Largest Gathering for Business Owners – SME Solutions Expo 2012 from 28 – 30 June, 10am-7pm!

A meeting point for more than 20,000 business owners, entrepreneurs and professionals, SME Solutions Expo 2012 is a grand scale must-visit event for any aspiring individuals to:

Look for new products and potential business partners
Search for more business opportunities
Learn the adoption of technologies for your business

Furthermore, get ready to be surprised by the showcase of Easy.my, this time with all the brand new and enhanced features! Also happening at our exhibition booth is Exabytes’ New Cloud Hosting products plus our newly launched cloud hosting locations.

** EASY.MY is a Hosted eCommerce platform that lets you instantly start your Online Shop and sell on Facebook and your website right away.

Visit Exabees at our booth (Booth No.: 368) to find out more of our exciting giveaways and promotions!

Event Details:

Date: 28 June 2012 to 30 June 2012  
Time: 10.00am to 7.00pm  
Venue: Mid Valley Exhibition Centre

See you there!

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.my Domain Registry (previously known as MYNIC), the registry and registrar of .my domains in charge of the registrations, billing, policies, etc celebrated its 25th anniversary on last Friday.

Date: 08-Jun-2012
Time: 8.00pm to 11pm
Venue: Grand Ballroom, Prince Hotel, Kuala Lumpur

On the special night, .my Domain Registry made a few announcements in conjunction of the 25th anniversary celebration

1. The launch of new MYNIC mascot – “.my Neo”
2. The achievement of ISO/IEC 27001:2005 ISMS certification on 20th April 2012 by SIRIM QAS International Sdn. Bhd.
3. Awards in 3 categories:

• The Earliest Domain Name Registered
• The Best Reseller Performance 2011
• The Best Growth Rate Performance 2011 vs 2010

The event was officiated by Yang Berhormat Datuk Fadillah Yusof, Deputy Minister. Also present at the beautiful dinner were Deputy Minister of Science, Technology and Innovation (MOSTI) and Acting Senior Director, Digital Security Services Division representing the Chairman of Malaysian Communications and Multimedia Commission (MCMC). Moreover, MYNIC’s Board of Directors, management and staff, suppliers, resellers and guests were also at the scene to witness the momentous celebration.

“The top 5 Earliest Domain Name Registered” was honoured to the following companies:

1. mimos.my – MIMOS Berhad
2. jaring.my – JARING Communications Sdn. Bhd.
3. sncl.com.my – SNC-Lavalin (Malaysia) Sdn. Bhd.
4. upm.my – University Putra Malaysia
5. moa.my – Ministry of Agriculture & Agro Based Industry

Coming up next was “The Best Reseller Performance 2011″ and Exabytes is thrilled to make the list at the second place. Check out the winner list!

1. Qinetics Solution Berhad
2. Exabytes Network Sdn. Bhd
3. Edorey Technologies Sdn. Bhd

The second category of Reseller award – “The Best Growth Rate Performance 2011 vs 2010″ went to:

1. Edorey Technologies Sdn. Bhd
2. Rocksoft Sdn. Bhd
3. Neced Learning Centre Sdn. Bhd

Last but not least, cameronhomestay.com.my (Cameron Highlands Online) was officially the 194,000th name registered on May 25, 2012. An appreciation award was also presented to the company.

We at Exabytes congratulate .my Domain Registry for its silver jubilee and the achievement of ISO/IEC 27001:2005 ISMS certification as well as all winners who have accompanied MYNIC throughout the years to what it is today!

Not to forget also to all beloved customer of Exabytes, without your support, we will not be able to make it to be awarded one of “The Best Reseller Performance 2011”.

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Exabytes will be conducting Press Conference for partnership with MDeC.
We would like to invite all MSC status company representative to join us in this Press Conference

We will be announcing special partnership with MDeC which will benefits MSC status company that offering the below service.

* SaaS (Software as a Service)
* PaaS (Platform as a Service)
* IaaS (Infrastructure as a Service)

Reservation Closed

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In Exabyte office there is this very quiet person, who always seems so engrossed in his work and wouldn’t utter a word even when everyone in the department is having fun discussing something interesting. But strange enough, suddenly you will hear a chuckle from this young man who is never seen involved in any of the discussions or jokes in the office, and sometimes a burst of laughter when he hears something funny.

Over the time, we started to realize that this quiet exabee is in fact mentally involved in all the conversations we have in the office, although not verbally. At work, he is extremely diligent, learns extremely fast and has the flair to consistently hit monthly sales target. A very friendly person in nature, it’s also his habit to always go the extra mile in picking up new skills and achieving more for his job. With continuous and persistent effort, in last March, the chap successfully impressed our ever critical judges of EOTM and grabbed the honor and our salutation.

Without further ado, let’s put our hands together for Exabytes’ EOTM March 2012, Business Development Executive Mr. Lim Kheng Huei!

According to the judges, Kheng Huei deserves the highest honor in March because he:

• always completes tasks assigned to him on time.
• achieves monthly sales target consistently.
• takes instructions very seriously.
• is hardworking and a very fast learner.
• is friendly to all team members.

Congratulations Kheng Huei, you are officially the star of March 2012!!

Announcement, Employee of the Month

Do you plan to increase your Online Presence and enhance your overall business competitiveness? Are you still using a free domain that doesn’t represent your company? Or have you just started your company and are now planning to have a website and a domain?

.MY, .COM.MY, .ORG.MY and .NET.MY, common domain extensions for businesses of all kinds and sizes, are now sold at an unbelievable rate – RM0.99 ONLY each! Besides, .GOV.MY and .EDU.MY are also up for grabs for qualifying bodies.

The Craaazy Promo starts with the first 10 domains sold at the cheapest domain registration rate RM0.99 starting on June 8 at 9am Malaysia time. The 11st till 20th domains will be sold at RM3.99, and prices move up for every subsequent number of domains sold.

Remember, owning a domain is the first and most important step towards Online Branding which can greatly increase your business competitiveness.

** Each customer is entitled to purchase one domain only

Check the pricing table at http://exabytes.com.my/services/domain/mydomain.php

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